Getting Started3 min read

    Account and organization setup

    Profiles, organization settings, and where things live

    Your organization

    Your account belongs to an organization — the shared workspace that holds questionnaires, documents, the answer library, and your team. All data is scoped to your organization and isolated from every other customer.

    Key places in the app

    • Dashboard — activity overview and quick links to in-progress questionnaires.
    • Questionnaires — every uploaded questionnaire and its completion status.
    • Upload — import new or completed questionnaires.
    • Knowledge Base — your documents and saved question-and-answer pairs.
    • Company — team members, invitations, and roles.
    • Settings — your profile, organization details, and (for owners) billing.

    Profile settings

    Update your name and password under Settings → Profile. Email verification is required when you sign up, and accounts lock temporarily after repeated failed sign-in attempts.

    Adding your team

    Owners and admins can invite teammates from the Company page — each invitee gets an email link to join your organization. See the Team & Collaboration guides for how roles work.

    More in Getting Started

    Still need help?

    Can't find what you're looking for? We're happy to help with anything — from a stubborn upload to advice on structuring your knowledge base.