Knowledge Base3 min read

    Uploading and managing documents

    Give the AI your policies so answers cite real sources

    Supported formats

    • PDF (.pdf) — text must be selectable; scanned images can't be read.
    • Word (.docx, .doc)
    • Plain text (.txt)
    • CSV (.csv) — useful for structured control lists or exported registers.

    You can upload documents individually or in bulk — drag a whole folder's worth in at once.

    What happens on upload

    Documents are stored in encrypted cloud storage, their text is extracted, and the content is indexed for semantic search. From then on, Draft with AI can find and cite relevant passages when generating answers.

    What to upload

    The documents that answer questionnaire questions are the ones worth uploading:

    • Information security and data protection policies
    • Access control, incident response, and business continuity procedures
    • Privacy policies and data handling procedures
    • HR security policies (onboarding, offboarding, training)
    • Any past compliance documentation you reference when answering by hand

    Keeping it current

    Stale documents produce confidently stale answers. When a policy is updated, upload the new version and delete the old one — you can delete any document at any time, and removed documents stop being cited immediately.

    More in Knowledge Base

    Still need help?

    Can't find what you're looking for? We're happy to help with anything — from a stubborn upload to advice on structuring your knowledge base.